Deliverables: usability findings / heuristics

As a part of the detailed analysis of an academic publishing portal site, this hueristic based RAG (red, amber, green) finding matrix was produced.

I built it that way, because RAG was a system familiar to the stakeholders (and our own project managers who would have to discuss the findings), and because the colour provided a quick visual indicator of the severity of problems (or not). This meant that we didn't avoid detailing insignificant issues in favour of significant ones.

Finding Matrix

View more documents from LouiseHewitt.

These are all raw files, not the polished versions that would have gone to the client.